Política de reembolso

📄 REFUND & RETURN POLICY

At Sleepaling, we want you to be completely satisfied with your purchase. That’s why we offer a 100-night trial guarantee so you can see if the product is right for you.

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🕒 RETURN REQUEST PERIOD

You may request a return within 30 calendar days from the date you receive your order.

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🛏️ PRODUCT CONDITIONS

Due to the nature of the product (personal use), to be eligible for a refund:

● The product must be in appropriate hygienic condition
● It must not show damage or improper use
● We recommend keeping the original packaging

We reserve the right to reject returns that do not meet these conditions.

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🔄 RETURN PROCESS

To start a return:

1. Contact us at: sleepaling.store@gmail.com
2. Our team will review your request
3. If approved, you will need to send the product back

👉 The refund will be issued once the product has been received and inspected.

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💸 REFUNDS

Once the product has been received and its condition verified:

● We will notify you whether your refund is approved or rejected
● If approved, the refund will be processed to the original payment method

Processing times may vary depending on your bank or payment provider.

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🚚 SHIPPING COSTS

● Original shipping costs are non-refundable
● The customer is responsible for return shipping costs

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⚠️ USE OF THE GUARANTEE

The 100-night guarantee is intended for reasonable use of the product.

Returns will not be accepted in cases of:

● Excessive or prolonged use
● Damage caused by misuse
● Inadequate hygienic conditions

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📩 CONTACT

For any questions or requests:

👉 sleepaling.store@gmail.com