Shipping policy

SHIPPING POLICY

At Sleepaling, we work to provide you with the best possible experience with every order.

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🕒 ORDER PROCESSING

All orders are processed within 1 to 3 business days after purchase confirmation.

During periods of high demand, processing times may be slightly extended.

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🌍 SHIPPING TIMES

Estimated delivery times are:

● 🇪🇸 Spain: 3–9 business days
● 🇪🇺 Europe: 7–14 business days
● 🌎 International: 7–21 business days

👉 These delivery times are estimates and may vary depending on logistical factors.

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🚚 FREE SHIPPING

We offer free shipping during active promotions.

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⚠️ POSSIBLE DELAYS

Although we work with reliable logistics providers, delays may occur due to external factors such as:

● High demand
● Customs procedures
● International logistics issues

Sleepaling is not responsible for these delays, although we will do our best to assist you in every case.

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📍 ORDER TRACKING

Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

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📦 SHIPPING ADDRESS

It is the customer’s responsibility to ensure that the provided shipping address is correct.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

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❗ UNDELIVERED ORDERS

If an order cannot be delivered due to reasons attributable to the customer (incorrect address, repeated absence, etc.), Sleepaling reserves the right not to issue a full refund.

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📩 CONTACT

For any questions related to your shipment:

👉 sleepaling.store@gmail.com